Answered By: Victoria Hedley
Last Updated: Mar 17, 2023     Views: 1092

Items from the remote store can be requested by users for collection at Bill Bryson Library.

Before submitting a request, please check Discover to see if the item you need is already available, either as an online resource or a physical copy in Bill Bryson Library. 

  • To make a request, log in to Discover, search for the item and click the relevant button on the item record. Please note, you will only see buttons for the request options that are currently available for that particular item (you will need to be signed in to view the available options). 
     
  • When completing the form, please make sure you enter the reason for your request using the specific options listed at the top of the form, e.g. “For my dissertation/thesis” or “More Books/additional copies” etc.) 

Alternatively, you can complete the relevant service request form from the menu at the top of the Discover homepage. Please be aware, the details of the item you require won’t be pre-populated using these forms – you will need to enter the full information manually. 

Requests will normally be processed within seven working days, although some requests may take longer due to additional checks being required

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